FREQUENTLY ASKED QUESTIONS
Our complete new windows and doors comply with Document L Building Regulations. New sashes, casements or doors fitted into their existing frames do not have to comply. This type of work is classed as refurbishment and does affect the structure of a building. However, we do not recommend fitting new windows or doors into old frames. Listed buildings and some properties in conservation areas are exempt from Document L. Your local authority planning department will be able to advise.
We are a national online seller however we providing installations mainly in the London area. But don’t worry, we have a large network of our subcontractors who can fit the windows for you. If you would like to find if we cover your area please feel free to make an inquiry.
Yes, we can match nearly all existing styles of windows giving you a traditional look that compliments the features of your house, whilst providing you with the comfort and warmth of new double glazed windows.
We have a choice of 3 different locks that can be used on the windows. Please ask to see our “window preferences sheet,” to see the different options that we provide.
Yes, all our products are hand delivered to ensure the windows reaches you in top condition.