Introduction

Welcome to Timber Trade Windows (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://timbertradewindows.co.uk

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

  • Order Information: Details of purchases, order history, and preferences.

  • Technical Data: IP address, browser type, device information, and cookies.

  • Communication Data: Any messages or inquiries you send to us.

How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders.

  • To communicate with you about your purchases or inquiries.

  • To personalize and improve our Website and services.

  • To send promotional offers (if you have opted in).

  • To comply with legal obligations.

How We Share Your Information

We do not sell or rent your personal data. However, we may share it with:

  • Service Providers: Payment processors, shipping companies, and IT service providers.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: If our business is sold or merged, your data may be transferred to the new entity.

Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection laws, you have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent for marketing communications.

  • Request data portability.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated.

Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and improve our services. Cookies are small text files stored on your device that help us recognize repeat visitors and track website usage. You can manage or disable cookies through your browser settings. However, please note that disabling cookies may impact the functionality of our Website. For more details on how we use cookies, please refer to our Cookie Policy.

Third-Party Links

Our Website may contain links to external websites for additional information or services. While we strive to include only reputable links, we do not control these third-party sites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any external sites you visit before providing any personal information, as their policies may differ from ours.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or improvements to our services. When we make significant changes, we will notify users by posting an updated version on this page with the new effective date. We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of our Website after any modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Timber Trade Windows
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]