Introduction

Welcome to Timber Trade Windows (“we,” “our,” or “us”). By accessing and using our website https://timbertradewindows.co.uk (“Website”), you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our Website.

Products and Services

  • We specialize in selling timber windows and doors online in the UK.
  • Product descriptions, images, and specifications are for guidance only and may vary slightly.
  • We reserve the right to modify or discontinue any product without prior notice.

Orders and Payments

  • All orders are subject to availability and acceptance.
  • Prices are listed in GBP (£) and include VAT unless stated otherwise.
  • Payments must be made in full at the time of purchase using our accepted payment methods.
  • We reserve the right to cancel any order due to pricing errors or fraud suspicion.

Delivery & Shipping

  • Estimated delivery times will be provided at checkout.
  • We are not responsible for delays caused by unforeseen circumstances, such as supply chain disruptions.
  • Risk of loss and damage transfers to you upon delivery.
  • It is your responsibility to ensure correct delivery information is provided.

Returns & Refunds

  • Custom-made products are non-refundable unless defective.
  • Standard products may be returned within 14 days, provided they are unused and in original packaging.
  • Refunds will be issued after inspection and may be subject to restocking fees.
  • Return shipping costs are the customer’s responsibility unless the product is faulty.

Warranty & Liability

  • Our timber windows and doors come with a manufacturer’s warranty.
  • The warranty does not cover damage caused by improper installation, misuse, or natural wear and tear.
  • We are not liable for indirect or consequential damages arising from product use.

Intellectual Property

  • All content on our Website, including text, images, and logos, is our property and may not be used without permission.
  • Unauthorized reproduction or distribution of our materials is strictly prohibited.

Privacy Policy

  • We collect and use your personal data in accordance with our Privacy Policy.
  • By using our Website, you consent to our data practices.

Governing Law

  • These terms are governed by the laws of England and Wales.
  • Any disputes will be resolved in UK courts.

Changes to Terms

  • We reserve the right to modify these Terms and Conditions at any time.
  • Continued use of our Website after updates constitutes acceptance of the revised terms.

Contact Information

For any questions regarding these Terms and Conditions, please contact us:

Timber Trade Windows

Email: [Insert Email]

Phone: [Insert Phone Number]

Address: [Insert Business Address